Shipping Policy
Everything you need to know about how your order gets from us to your door, from processing and delivery times to tracking and customs.
Last updated May 2025Business days to pick and pack your order.
Business days after your order ships.
Business days after your order ships.
01How delivery works
Please allow up to 72 hours for our team to pick and pack your order. When your order ships, you’ll receive a confirmation email with a tracking number.
Delivery times depend on your region and don’t include our 1–3 day processing time. USPS may take up to 24 hours to update its tracking system.
If your order doesn’t arrive within 30 business days, please contact us so we can follow up with the courier.
02Customs and duties
We are not responsible for any customs fees on international orders outside the United States. By purchasing our products, you consent that your package may be subject to customs fees when it arrives in your country.
03Incorrect shipping address
We deliver to the address provided when your order was placed. Please make sure your delivery address is accurate, correctly entered and includes a full postcode, in line with postal addressing regulations.
If an order is delayed or lost because an incorrect or incomplete address was provided, Granola Baby is not liable, and additional product and delivery charges may apply. We may ask you to wait up to 28 business days before we re-dispatch the item.
04Questions about your order
If you have any questions, or you haven’t received a confirmation and delivery email from us, please email partnerships@granola-baby.com or use our contact form.
Still have a question?
Our team is happy to help with anything not covered here.